Our mission is to serve our customers with honesty, integrity and competence. Our goal is to provide home loans to our clients while providing them with the lowest interest rates and closing costs possible. Furthermore, we pledge to help borrowers overcome roadblocks that can arise while securing a loan.
Jay Linz, Administrator
My history in the mortgage industry spans over 25 years. Starting as a telemarketer in a large mortgage firm I learned many aspects of the initial customer relationship experience and what it takes to maintain good customer satisfaction. After a short period as a telemarketer I moved to the loan officer sector where I obtained much of my knowledge of the lending practices and procedures. The experience led me to eventually become a mortgage broker and manage offices in NY, NJ, PA, FL and others.
During the past 2 years my concentration has been on Customer Relations Management. While the loan officers, processors, underwriters and other persons associated with a loan transaction do their magic, my purpose is to insure that everyon's efforts connect seemlessly together and end up with the ultimate borrower experience for our clients.
Although I don't originate the loans any more, I'm available to address any and all questions, inquiries, issues and complaints. Communications is the key for excellent service and I'm ready to accept calls, texts and emails around the clock, as I did for the past 25 years plus.
We've been helping customers afford the home of their dreams for many years and we love what we do.
Address: 1244 McBride Ave
Woodland Park, NJ 07424
Phone: (407) 690-8200