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Frequently Asked Questions
Do you dream of a time when you are free from debt? How about free from mortgage payments?
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Do you provide good-faith estimates?
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In most cases we can give you a good faith estimate in under one hour. There is no charge for this service whether or not you choose to work with Lend America
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Will you pre-qualify me?
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Just complete the online pre-qualification form or call one of our personal mortgage consultants. Often we can pre-qualify you in a matter of minutes. Once again, there is no charge for this service whether or not you choose to work with Lend America.
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Should I get pre-qualified?
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Yes, it's a good idea to get pre-qualified. It will help you know how much you can borrow and what loan amount can afford.
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Can I get pre-approved?
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Yes. You'll need to provide us with certain documentation such as evidence of income, assets, liabilities and credit. The benefit to you is that we'll provide a pre-approval certificate for you to show the seller. This pre-approval will give you the best chance for getting your offer accepted, especially in a competitive situation. Also, having been pre-approved, you'll be able to close very quickly.
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What is a rate lock?
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A rate lock is a commitment from Lend America for a determined period of time to give you a mortgage at a set rate, regardless of whether rates go up or down before you close.
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Should the cost of the mortgage be the only deciding factor in selecting a lender?
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While important, the cost of the mortgage shouldn't be your sole criterion. You'll want to have confidence that the company you select is reputable and will deliver the loan within an acceptable time-frame with the terms and costs promised.
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How is the mortgage paperwork handled?
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It can be done online, via mail or even over the phone. We'll do whatever is easiest for you.
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Wouldn't it be better to get a mortgage from my own bank since I already have a relationship with them?
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Unfortunately, banks don't give their own customers any better rates or preferential treatment. Certainly you should get a quote from your bank for comparison purposes, but it's always best to shop around.
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How do you compare with an online mortgage service?
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We are NOT an on-line mortgage service. We ARE a direct lender than can service your mortgage needs on-line.
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If I find a better loan rate, will you match it?
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We doubt you'll find a better offer than one from Lend America, but if you do, please let us know and we'll certainly match it and, if possible, beat the offer.
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Can you provide referrals for other home-buying services?
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We have professional relationships with thousands of reputable nationwide realtors, home inspectors and home insurance companies and would be glad to provide those names to you upon request.
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Can you get me a mortgage if my credit is questionable?
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While it's always easiest to get financing if you have good credit, we can certainly work with you. We'll do our best to find you quality finance options.
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How fast is the process from application to closing?
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It varies, but generally speaking, it should take approximately ten (10) days (subject to appraisal, attorney availability, and client cooperation).
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How can I avoid delays in the mortgage process?
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Provide all documents to us in a timely manner. Those documents we request are required to get your loan approved.
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